Privacy Policy

Who we are

Relief Contracting is a cabinet installation and kitchen renovation company based in Ottawa, Ontario. We operate the website at reliefcontracting.ca. Questions about this policy can be directed to [email protected] or to Nick by phone at 613-914-4446.

What information we collect

When you contact us or ask for an estimate, we collect the information you choose to share. This may include:

• Your name, email address, and phone number
• The neighbourhood or address where the work is needed
• The brand of your cabinets, the size of your kitchen and when you would like the work done
• Photos, drawings, measurements, or cabinet lists you upload
• Your approximate budget and ideas for your kitchen

How we use your information

We use the information you send to review and respond to your request about your kitchen. This includes:

• Preparing a free estimate for your kitchen or cabinet installation
• Contacting you by phone or email about your kitchen
• Using the photos and information you share only to understand the work needed and prepare your estimate
• We do not use your information for unrelated marketing without your consent

We do not sell your information

Relief Contracting does not sell, rent or trade your personal information to other businesses. The services below help us run the website, respond to requests and understand website visits.

Services we use to run the website

We use these services to run the website and manage requests:

• HubSpot provides our contact form and stores customer requests and any files you choose to upload.
• GoDaddy / Airo runs the website and helps deliver messages sent through it.
• Google Analytics and Google Ads help us understand which pages people visit and whether our ads lead to website visits or requests.
• With your consent, tools from Meta, which operates Facebook and Instagram, may help us measure whether our ads lead to visits or requests.

These services may receive information about your visit, such as the pages you open, your device and browser, and your internet connection address (IP address). They may also use cookies or similar tools to recognise a browser. Cookies are small files saved by a website in your browser.

We do not send the contents of your contact form, including uploaded photos or plans, to Google or Meta for advertising.

Cookies and choices

Where required, we ask your permission before turning on optional tools that measure website use or advertising. Your browser settings let you block or delete cookies. To ask about or withdraw your consent to our optional tools, email us at [email protected].

Keeping information

We keep your information only as long as reasonably needed to respond to your request, prepare an estimate, work with you and keep records required by law.

Your rights

You can ask to see, correct or delete the personal information we hold about you. To make a request:

• Email us at [email protected] with the subject line "Privacy Request"
• Or call Nick at 613-914-4446 during business hours (Monday–Friday, 9 am–4 pm)

We will respond to all requests within a reasonable timeframe.

Contact us

If you have any questions about this Privacy Policy, please contact us: